Service Account Manager

  • Security Systems & Software
  • King's Cross
  • London

Gratte Brothers | Security Systems & Software (also known as GBSM), is currently recruiting for a Service Account Manager based in London.

This role presents an exciting opportunity to join a well-established, family-owned business committed to empowering its employees, supporting professional growth, and fostering a positive working environment for all.

About the Role:

The position of Service Account Manager for Gratte Brothers Security Management shall be responsible for the management of designated clients and their associated service accounts/contracts and system upgrades. This position shall also act in a supervisory role to the service department with respect to technical and operational support, and guidance of the service delivery to the company client base.

The post-holder will have experience in service and project installation management and possess the abilities to resolve day-to-day issues arising on service contracts and projects that they are responsible for, without the intervention from more senior members of the company.

The successful candidate will also possess the skills to control all aspects of delivery in terms of enforcing company and client procedures, system designs, maintaining project communications both written and verbal, problem solving, control of labour and co-ordination with all members of the project teams.

Does this sound like you? If yes, please apply via the button below – we’d love to hear from you.


  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Collaborative and supportive work environment.
  • Training and cross-training opportunities.
  • Contribution to a dynamic and growing company.

About Us:
Gratte Brothers Group consist of five business divisions; Gratte Brothers Limited, Gratte Brothers Catering Equipment Limited, Gratte Brothers Building Services Maintenance, Gratte Brothers Design & Coordination and Gratte Brothers Security Management. Our Head Office is based in King’s Cross, London, with several further UK locations dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we’ve grown over the past 75 years, we’re proud to have remained a family-owned business. So, when you join Gratte Brothers you don’t just join a team, you join a family!

Before applying, please see the full job description below to find out more:
Service Account Manager | Job Overview

For any further queries, please email (no agencies, please!).

Gratte Brothers is an equal opportunities employer and welcomes applications from all qualified candidates.

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