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Body Worn Cameras
for Tesco PLC

Security Systems

Tesco PLC is a British multinational groceries and general merchandise retailer which is listed as the third largest retailer in the world. Gratte Brothers Security Systems & Software (GBSM) has worked with Tesco for over 26 years, building a long-term relationship based on high-quality and consistent delivery. This relationship saw us appointed to design, install, commission and maintain the retailer’s latest requirement for body-worn cameras across 1,850 sites, as part of a 4-phase project designed to increase staff safety.

Project Information

Client:
Tesco PLC
Sector:
Retail
Duration:
2 Years
Services:
Design & Commissioning of Body Worn Cameras

Solving A Problem

The need for additional protection for retail staff has become more apparent over the last few years following a surge in incidents as a result of the pandemic (social distancing, face mask requirements) and the cost of living crisis. Concerned by this surge, Tesco PLC engaged Gratte Brothers to design, install and commission an innovative security solution in conjunction with a leading manufacturer.

Gratte Brothers decided to adapt an existing product to increase its capability so that recorded video could be directly transmitted onto Tesco’s existing store infrastructure.

As well as acting as visual deterrents, the body-worn cameras also record both video and audio footage of incidents, granting staff increased control and tighter security.

 

Effective Management

The device will upload footage to a docking station but due to the increased capability will now additionally upload onto an existing store Network Video Recorder when the Body Worn Camera is docked and once the upload is complete, all archived footage will be automatically deleted from the Body Worn Camera. As Network Video Recorders are in most Tesco Stores connected to security software developed by Gratte Brothers, the video can be managed according to the Tesco policy by the remote hub investigation team as well as local store security.

To date, the project has been delivered across 1,850 Tesco stores, petrol filling stations and Click + Collect pods as part of a four-phase project and has delivered 8,990 cameras as well as Network Video Recorders and accessories such as operative harnesses, hi-vis camera jackets and clips, all to facilitate cameras fixing to the bodies of colleagues and security officers.

Logistical Requirements

Due to the number of retail units and the wide-spread location of the 1,700 units, the most challenging aspect of the project but also its key success was the logistical plan required for delivery. The office-based Gratte Brothers’ stores and stock teams together with the project management team had to carefully co-ordinate the procurement and delivery of these items to busy trading stores across the whole of the United Kingdom including the Isle of Wight, Shetland Islands and Northern Ireland.

Another particular challenge for the team was to manage multiple applications and equipment quantities required for the different sized stores whilst maintaining a consistent delivery despite changes to the product model from the manufacturer.

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