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Body Worn Cameras
for Tesco PLC

Security Systems

Tesco PLC is a British multinational groceries and general merchandise retailer which is listed as the third largest retailer in the world. Gratte Brothers Security Systems & Software has worked on behalf of Tesco for over 26 years, building a long-term relationship based on high-quality and consistent delivery and was therefore appointed to design, install, commission and maintain the retailer’s latest requirement for body-worn cameras across 1,850 sites as part of a four-phase project designed to increase the safety of its stores and staff.

Security Systems & Software

Project Information

Client:
Tesco PLC
Sector:
Retail
Duration:
2 Years
Services:
Design & Commissioning of Body Worn Cameras

Solving A Problem

An unfortunate fact is that the need for additional protection for staff working in retail has become even more apparent over the last few years following a surge in incidents as a result of social distancing, face mask requirements and the cost of living crisis. Concerned by this surge, Tesco PLC engaged Gratte Brothers to design, install and commission an innovative security solution in conjunction with a leading manufacturer.

To vitally solve this concern, Gratte Brothers decided to adapt an existing product in order to increase its capability so that recorded video could be directly transmitted onto Tesco’s existing store infrastructure.

The cameras act firstly as a visual deterrent but also deliver the ability to record video and audio footage of incidents occurring locally to the devices which are worn on the body at high-risk sites. The solution therefore provides an immediate control to assist store staff and protect them.

 

Effective Management

The device will upload footage to a docking station but due to the increased capability will now additionally upload onto an existing store Network Video Recorder when the Body Worn Camera is docked and once the upload is complete, all archived footage will be automatically deleted from the Body Worn Camera. As Network Video Recorders are in most Tesco Stores connected to security software developed by Gratte Brothers, the video can be managed according to the Tesco policy by the remote hub investigation team as well as local store security.

To date, the project has been delivered across 1,850 Tesco stores, petrol filling stations and Click + Collect pods as part of a four-phase project and has delivered 8,990 cameras as well as Network Video Recorders and accessories such as operative harnesses, hi-vis camera jackets and clips, all to facilitate cameras fixing to the bodies of colleagues and security officers.

Logistical Requirements

Due to the number of retail units and the wide-spread location of the 1,700 units, the most challenging aspect of the project but also its key success was the logistical plan required for delivery. The office-based Gratte Brothers’ stores and stock teams together with the project management team had to carefully co-ordinate the procurement and delivery of these items to busy trading stores across the whole of the United Kingdom including the Isle of Wight, Shetland Islands and Northern Ireland.

Another particular challenge for the team was to manage multiple applications and equipment quantities required for the different sized stores whilst maintaining a consistent delivery despite changes to the product model from the manufacturer.

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