Service Manager

  • Gratte Brothers Catering Equipment Limited
  • Stevenage
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Gratte Brothers Catering Equipment Limited (GBCEL) currently has an exciting job opportunity for a Service Manager to join their team based in Stevenage.

Reporting into the Operations Manager, this role will create and successfully implement a service delivery system and culture to ensure GBCEL are the ‘aspirational’ choice for customers requiring high quality, cost effective, professional catering servicing. As a Service Manager you will pro-actively lead and manage the external service and maintenance engineering group to deliver an agile, efficient, technically competent, ‘best-in-class’ and profitable catering service that fully embraces GBCEL’s ‘Customer First’, ‘Safety First’ and ‘One-Team’ ethos.

The successful candidate will collaborate and liaise with both internal and external stakeholders, championing the engineering perspective. As a member of the Catering division senior leadership team, actively participate and contribute to business wide discussions, planning and delivery of agreed goals and objectives.

Support the future vision to deliver profitable growth in service/overall business revenues, developing appropriate structures, ensuring opportunities are created for personal development within the engineering team as well as identifying and supporting ‘future leaders’ of the business through their journey.

The ideal candidate will possess outstanding interpersonal and communication skills (both oral and written), discretion and an ability to handle confidential information confidently and professionally. We’re looking for someone who is an excellent team member, able to contribute to the collaborative team dynamic and work with a high level of integrity.

Please see the full job description below to find out more:
Job Overview – Service Manager

For any further queries, please email recruitment@gratte.com (no agencies, please!).

Gratte Brothers Group is an equal opportunities employer and welcome applications from all qualified candidates.

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