We are delighted to announce that Gratte Brothers Catering Equipment Ltd won the award for Digital Initiative Of The Year at Catering Insight Magazine’s Annual Awards late last year. The award is for those who demonstrably embrace the digital medium.
Our investment in new telephony for digital phone and video calls; the provision of tablets, laptops and smartphones for the sales and project teams for remote working; the installation of trackers in Engineers’ vans that are now digitally stocked; and the roll-out of the Call2Field service management software for the 36-strong engineer team were all key factors in the judges’ final decision.
A delighted Gratte Brothers’ Sales Director, Paul Gilhooly said, “This is just absolutely brilliant. We’ve worked really hard, so this is for the team at Gratte Brothers. From service and maintenance through to design and sales we have looked at every facet of the business and tried to innovate and become more efficient to give our customers better service.”