Gratte Brothers | Building Services Maintenance currently has an exciting job opportunity for a Service Desk Coordinator to join their team based in King’s Cross, London.
About the Role:
The key responsibilities of the role include (but are not limited to):
- Act as the first point of contact via phone and email for clients, engineers, and contract managers.
- Provide day-to-day support for the Service Desk, ensuring smooth operations and timely responses to queries.
- Coordinate PPM (Planned Preventive Maintenance) operations – booking subcontractors, managing schedules, and maintaining accurate records.
- Monitor and update progress on reactive works, callouts, and quotations to ensure deadlines are met.
The successful candidate will possess 5 years’ experience in a similar role. You will be proactive, self-motivated and client focused. In addition, the right individual will be IT proficient and a confident communicator.
Does this sound like you? If yes, please apply via the button below – we’d love to hear from you.
Benefits:
• Competitive salary and benefits package.
• Opportunity for career growth and development.
• Collaborative and supportive work environment.
• Training and cross-training opportunities.
• Contribution to a dynamic and growing company.
About Us:
Gratte Brothers Group consists of five operating companies: Gratte Brothers Ltd (aka Building Services & Engineering), Gratte Brothers Catering Equipment Ltd (aka Foodservice Solutions), Gratte Brothers Security Management (aka Security Systems & Software), Gratte Brothers Building Services Maintenance and Gratte Brothers Technical Services (aka Design & Coordination). Our Head Office is based in King’s Cross, London, with several further locations nationally, dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we’ve grown over the past 75+ years, we’re proud to have remained a family-owned business, with the third generation of the family now at the helm. So, when you join Gratte Brothers you don’t just join a team, you join a family!
Before applying, please see the full job description below to find out more:
Service Desk Coordinator – Job Overview
For any further queries, please email recruitment@gratte.com (no agencies, please!).
Gratte Brothers is an equal opportunities employer and welcomes applications from all qualified candidates.