Reliable Service

We know that reliability is a priority for you and pride ourselves on being honest, approachable and never unreachable. Therefore, we build an operational team that is right for you. This includes a dedicated Contract Manager as well as access to our helpdesk and emergency callout service which deals with any maintenance need, 24 hours a day, 365 days a year.

Once we’re awarded a contract, we’ll produce a mobilisation plan and within the first month will meet with the Contract Manager, Supervisor and Engineer to undertake asset verification, a condition survey and a health & safety audit.

Regular contract meetings will ensure you’re confident in the service we’re providing by ensuring all outstanding queries are resolved efficiently and allowing us to review recommendations for improvement.

Solutions-Led Delivery

By providing you with access to our online portal, you’ll have full visibility of our engineers’ activities as well as real-time data on all completed and outstanding activities. Annual customer satisfaction surveys will then ensure we’re continually reviewing our processes to exceed your expectations.

In an industry that’s increasingly dominated by large corporate organisations, we believe that the scale of our operations and privately-owned status sets us apart. Our team shares a genuine passion for delivering a solutions-led, collaborative approach which never overpromises. We believe this approach builds trust and respect and ultimately leads to long-term partnerships.

Asset Maintenance & Project Works

There are a number of reasons why you may consider upgrading your assets, so our in-house technical team specialises in delivering a variety of project works including plant replacements and infrastructure upgrades.

All works are delivered via a dedicated project manager (who’ll ensure a seamless process from start to finish) and include a comprehensive handover as well as operation and maintenance manuals. We’ll also suggest an ongoing maintenance plan to prolong the systems’ useful life and deliver a return on your investment.

Our other services

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