Client Testimonial
“Working with Gratte Brothers is always the same; from experience I know that the team is always organised, always early – and they finish when the job is done. When you install a kitchen, you have to understand the chef and I think Gratte Brothers does that very well.”
Alain Roux, Michelin Star Chef
Read our Roux Family case studies: Roux at Skindles, Brasserie Prince, The Waterside Inn
🔗 Download a copy of the Alain Roux at The Brasserie Prince Video Transcript.
Transcript: Alain Roux at The Brasserie Prince
Visual Head and shoulders shot of Alain Roux
On-screen text “Alain Roux – Brasserie Prince”
Alain Roux (Senior Chef):
“I’m the Senior Chef of the Brasserie Prince…”
Visual: Exterior of The Balmoral Hotel, three flags waving
“…at The Balmoral Hotel.”
Visual Head and shoulders shot of Alain Roux
Alain Roux:
“Working with Gratte Brothers is always the same experience.”
Visual: Close-up of a Gratte Brothers equipment sticker that reads: “Supplied by Gratte Brothers Catering Equipment Limited”
Alain: “I know they’re well organised.”
Visual: Stainless-steel kitchen equipment and close-up of Rational ‘SelfCookingCenter XS’ oven.
Alain: “They’re always here early, and they finish when the job is done.”
Visual: Commercial kitchen with chefs preparing food
Alain: “It’s a question of understanding each other.”
Visual: Head and shoulders shot of Alain Roux
Alain Roux:
“You know, you’re a cook – but when it comes to installing a kitchen, it’s almost a different matter.”
Visual Chefs working in the kitchen.
Alain: “But you need to understand the chefs – and I think Gratte Brothers, they do that.”
Visual: Head and shoulders shot of Phil Hickman
[On-screen text] “Phil Hickman – Head Chef, Brasserie Prince”
Phil Hickman:
Phil: “I’m Phil Hickman, and I’m going to be the new Head Chef at Brasserie Prince by Alain Roux.”
Visual: Phil in chef whites, working in the kitchen
Phil: “You can look at something and go, ‘Oh, we forgot that’…”
Visual Head and shoulders shot of Phil Hickman
Phil: “…and you just pick up your phone and ring their mobile. You’re not sending an email…”
Visual Chefs working in the kitchen.
Phil: “…and then maybe getting an answer in a couple of days. You call them and it’s sorted there and then.”
Visual: Head and shoulders shot of Phil Hickman
Phil: “You say, ‘The spec on the fridge – is it this?’”
Visual: Inside of a spotlessly clean oven.
Phil: “And they go, ‘Yep, right – double-check now,’ and within 30 minutes, it’s sorted. So it’s very, very quick communication.”
Visual: Chef preparing food in a stainless-steel bowl.
Phil: “Which is so, so important. Without that, it starts stretching… weeks and weeks.”
Visual: Phil preparing food in the kitchen.
Phil: “But they’re very on the ball.”
Visual: Gratte Brothers equipment sticker that reads: “Supplied by Gratte Brothers Catering Equipment Limited”
Closing screen: Logo for Gratte Brothers Catering Equipment Limited on a white background
