We provide planned preventative maintenance (PPM) and reactive repair services for commercial catering equipment, helping clients protect uptime, extend asset lifespan and maintain safe, compliant kitchen operations. Backed by experienced field engineers and responsive service coordination, we understand the business critical need to have your kitchen in full working order. We've built a solid reputation based on providing the utmost care and attention to our clients, and would love to help you with all your maintenance requirements.
Commercial Catering Equipment Maintenance
We provide specialist commercial catering equipment maintenance services designed to minimise downtime, protect asset value and give operators confidence that their kitchen remains fully supported long after installation. We offer both 24/7 reactive support and planned preventative maintenance (PPM) contracts as a core service to our London-centric customer base. We do take on a limited number of contracts for clients further afield, too, so whatever your requirements, we’d love to hear from you.
Whether supporting hospitality venues, workplace restaurants, education facilities, stadiums or large-scale public foodservice operations, our maintenance team works as an extension of the client’s own operation – providing rapid technical response, proactive servicing and practical engineering advice to keep equipment functioning at the high standard that busy commercial kitchens demand.
Some of the UK's biggest names trust us to keep their kitchens running. Read our Wembley Stadium case study to find out how we support them with reactive and planned maintenance, and remedial works.
Reactive Breakdown Support
Even with robust servicing programmes in place, every commercial kitchen still needs confidence that urgent technical support is available when unexpected issues occur. Gratte Brothers provides responsive reactive maintenance support for commercial catering equipment, our experienced field engineers attend breakdowns quickly, diagnosing faults, sourcing replacement parts and carrying out remedial repairs across a broad range of professional kitchen appliances.
Our engineers support gas & electric (incuding induction) cooking equipment, refrigeration, combi ovens, warewash systems, preparation appliances and much more, giving our clients access to one dependable service partner across the majority of their kitchen estate. Dedicated service coordination ensures faults are logged, prioritised and progressed efficiently, helping operators return critical appliances to service as quickly as possible.
Planned Preventative Maintenance (PPM)
Preventative maintenance is the most effective way to reduce unexpected breakdowns, extend equipment lifespan and identify minor faults before they develop into costly operational failures. We deliver structured Planned Preventative Maintenance (PPM) programmes covering gas, electric, refrigeration, warewash and food preparation equipment, tailored to the scale, age and usage level of each kitchen.
Routine PPM visits allow our engineers to inspect performance-critical components, test operating safety, clean and calibrate key systems, assess wear and tear, and flag remedial actions before service disruption occurs. This proactive approach not only improves reliability but also helps clients maintain hygiene standards, improve energy efficiency, support statutory compliance and reduce long-term repair spend.
For larger or high-output facilities, PPM contracts can be structured around seasonal demands, operational peak periods and critical service windows, ensuring kitchen assets receive the right level of attention when reliability is most commercially important.
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From scheduled servicing contracts to urgent reactive support, our planned and reactive maintenance services help commercial kitchens reduce downtime, improve safety and protect long-term equipment performance.
Bespoke Services, Specialist Engineers and Lifecycle Support
Our engineers understand the operational pressures of live foodservice environments: it’s not just about responding quickly, it’s about providing the proportional, expert solutions your equipment needs, with minimal disruption to your operations. Our highly-trained catering engineers work across a variety of sectors and are familiar with each of their specific parameters – from airports to schools to central London hotels.
Because our engineers work routinely across both newly-installed and legacy kitchen estates, we are able to provide practical lifecycle recommendations beyond the immediate repair itself. This can include identifying repeated failure trends, advising when replacement is more commercially sensible than continued repair, and helping clients prioritise future capital expenditure around ageing or high-risk assets. The result is a maintenance partnership that supports not only immediate kitchen uptime, but also smarter long-term asset management.
[GBCEL input needed – info on bespoke maintenance packages]
Why Choose Gratte Brothers for
Catering Equipment Maintenance?
Catering Equipment Maintenance?
Gratte Brothers combines planned servicing discipline, responsive breakdown attendance and experienced foodservice engineering knowledge to deliver maintenance support that protects both operational continuity and equipment investment. Whether you operate a single-site commercial kitchen or a complex multi-venue catering estate, we can provide the engineering reliability and service responsiveness needed to keep your foodservice operation running smoothly. Get in touch with our team to find out how we can help you.
Our maintenance service includes:
- Planned Preventative Maintenance contracts
- 24/7 reactive breakdown response
- Gas, electric, refrigeration and warewash equipment servicing
- Remedial repairs and replacement part coordination
- Compliance-focused equipment safety checks
- Engineering advice on asset lifespan and replacement planning
- Support for both Gratte-installed and existing kitchen estates
If you would like to know more about this service