Our planned and reactive maintenance services are built around keeping your buildings safe, compliant, and performing at their best. From compliance tasks to urgent call-outs and minor works, we provide the support you need to safeguard your people, assets, and operations. We combine planned preventative maintenance programmes, typically developed in line with SFG20, with a fast and reliable 24/7 reactive service for unexpected issues. No matter the property, we will tailor the maintenance programme to your building’s use, risk profile, and budget.
Planned and Reactive Maintenance
Mechanical, Electrical, and Public Health (MEPH)
With our MEPH capability, we cover the full lifecycle of mechanical, electrical and public health building services, providing planned maintenance and responsive support across all critical assets. From HVAC systems to lighting, water services and power infrastructure, we help keep your building operating safely, efficiently and compliantly.
- Heating, ventilation and air conditioning (HVAC)
- Chillers, boilers and heat pumps
- Lighting and emergency lighting
- Low voltage electrical distribution
- UPS systems and generators
- Water services and public health systems
- Fire detection and alarm systems
- Drainage
We understand how all these systems interact, resulting in fewer repeat visits and call-outs, as we will get to the root of the cause. We will identify compliance requirements, lifecycle pinch points, and energy-saving opportunities, and build these into your tailored maintenance plan.
M&E Planned and Reactive Maintenance Services
We deliver planned and reactive maintenance services, carried out by experienced M&E engineers. A strong maintenance strategy blends routine tasks with responsive support for the best results. We carry out:
- Planned preventative maintenance
- Reactive and emergency call-outs
- Minor works
- Statutory and insurance compliance
- Seasonal maintenance
We will tailor your maintenance plan to your business and building so that we can focus on what matters the most to you.
Planned Preventative Maintenance (PPM)
Our PPM programmes are built around your asset register and operational requirements, with maintenance schedules typically developed in accordance with SFG20 specifications. This ensures critical building services are maintained at the appropriate frequencies to support compliance, reliability and long-term asset performance.
With a PPM schedule in place, we can:
- Prioritise life-safety and compliance tasks
- Align our frequent visits with assets’ age, usage, and manufacturer guidance
- Build in seasonal checks and shutdown/start-up routines
- Identify critical shock to shorten any future outage
Static Maintenance Engineering Services
With our static maintenance engineering services, we will place dedicated engineers on your premises. This means you will have access to resident engineers, 24-hour cover (if needed), and an on-site supervisor to lead resident teams and liaise with occupiers and managing visiting specialists. This option is especially useful for larger businesses or business-critical sites.
Our static teams will undertake:
- Daily rounds
- Compliance checks
- PPM tasks
- Small works and tenant requests
- Coordinating with specialist contractors
They will be a constant presence on site, allowing them to spot emerging issues sooner and resolve faults before they escalate.
Mobile Maintenance Engineering Services
If your business doesn’t require a static engineer, or you have multiple businesses across different addresses, our mobile maintenance engineering service could be the perfect solution. Using our multi-skilled mobile engineers, we can deliver scheduled visits and reactive attendance right to your building.
Mobile teams are fully equipped to complete all tasks an on-site engineer would, and strive to accomplish first-time fixes wherever possible. If follow works are needed, we will supply you with a clear remedial quotation with transparent timescales.
Platforms We Can Support
Geographic Coverage (Inside M25)
We operate primarily within the M25 so that we can focus our resources where our customers need us the most. Concentrating our teams and supply chain within Greater London allows us to deliver reliable attendance and realistic response times.
We will allocate the nearest available and appropriately skilled engineer to your building, monitoring their travel time to keep you updated on their arrival. We will always design a service level that matches your risk profile when critical environments require an enhanced response.
If you would like to know more about this service